Who are Sussex Property Management?
Out team simply has one goal, to help both landlords and tenants in a straightforward and stress-free way. We look after you every step of the way, helping you make your move in the right direction.
My name is Sue and I founded the company in January 2003. I had experience of being a landlord in London and of being a tenant in various parts of the UK during my career in International business publishing Sales and Marketing.
I knew that I wanted to run a business that treated people in the way they wanted to be treated – The Golden Rule of sales. My American publisher preferred the Platinum Rule – treat people in the way you want to be treated yourself!
When people rent a property they want it to be their home. They want to be able to trust the agent and trust the landlord. They want to make a life in their home, possibly bring up a family. I have had some tenants in rented property for over 15 years and I have seen their children grow. I’ve seen new relationships blossom and marriages happen. Happy tenants who have managed to save together to buy a home of their own.
Some landlords only want short term tenants and that suits some tenants because they are ‘between houses’ and need time to find a new home to buy.
Some landlords want long term tenants. We try to find the right fit. We would never tell you the rental was a long term option knowing it may be taken back after a year. That’s not fair on people. Moving house is an expensive business and finding somewhere new to live can be fraught and stressful.
I take property rental seriously. I keep up to date with all of the legislative changes, and there are many. In the time I have been trading there have been major changes to law including Electrical Regulations back in 2004 and again in 2020, tenant deposit regulation in 2007, the introduction of Energy Performance Certificates for rentals in 2008, the Deregulation Bill in 2015 preventing the service of notice because a tenant has complained about lack of property maintenance, the Tenant Fees Act in 2019 making it illegal to charge applicants fees to rent a property to name but a few.
If an agent isn’t fully informed about the law then landlords can find themselves in trouble. I don’t want that to happen to any of my landlords.
Happy landlords, happy tenants that’s my aim.
In order to keep everyone happy I have a great team to work with.
In the years we have been trading we have seen contractors come and go. Most of our contractors today have been with us for most of that time. We know the quality of their work. They are friendly, professional and efficient.